General Information

351 State Highway 30 Tikitere Rotorua

073453151, info@hellsgate.co.nz

http://www.hellsgate.co.nz

Opening Times - Check before visiting as might change

10am-6pm please check our website for the last entry times

Overview

As you walk through native bush and clouds of geothermic steam, you’ll discover why this land has inspired myths and legends. Once used by Māori warriors to heal their battle-scarred bodies, visitors now use the nutrient-rich waters and mud to ease inflammation and arthritis, as well as rejuvenate the skin. This unique blend of awe-inspiring power and natural healing properties is part of cultural legend, having been used for over 800 years. Come along and discover why Hell’s Gate is New Zealand’s most unique and active geothermal reserve and mud spa.

Notes for Cardholders

20% discount for Hāpai cardholders. Essential companions will receive a 50% discount.

Standing and Queuing

The café is near the reception area where guests can wait while other members stand in line. Alternatively, staff can offer guests a seat next to the reception desk, and they will receive check-in priority.

Level Access

The reception, café, and spa areas are all accessible with ramps, and doors are kept open during business hours. The geothermal walk is mostly accessible; however, we recommend wheelchairs suitable for off-road conditions, as our paths are fully natural and can be a little uneven.

Distances

Clear accessible parking spaces are available. Benches are located throughout the geothermal walk and in the spa area.

Urgent Toilet Access

We have toilet facilities in the reception area as well as 2 toilet facilities in the spa area. Both areas have accessible toilets.

Disability Assist Dogs

We comply with the New Zealand law regarding Disability Assist dogs. All registered Disability Assist dogs are permitted entry to the business venue. Accepted proof of registration could be presentation of the visitor's Hāpai Access Card displaying the icon shown above OR presentation of registration documentation plus the dog is dressed wearing its relevant service jacket (coat/vest/harness).