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Fully Certified
Te Hāpua: Halswell Centre
General Information
341 Halswell Road, Halswell, Christchurch 8025
03 941 7923
Opening Times - Check before visiting as might change
Weekdays 9am–7pm
Weekends 10am–4pm
Overview
Ngā Kete Wānanga o Ōtautahi | Christchurch City Libraries are all about connecting people, inspiring discovery and enriching communities. We provide programmes, facilities and resources, so that you can access a world of ideas and imagination. You can use our spaces to study, create, have fun or meet with other people. Te Hāpua: Halswell Centre has a large range of books, DVDs, CDs, magazines, and AV material for all ages. Find out more about Te Tiriti o Waitangi and te ao Māori in Ngā Pounamu Māori and many other cultures in our wider collections. We have computers that are free to use, as well as laptop stations and lots of seating space to enjoy our Wi-Fi on your own device. There is access to a printer/photocopier and a family history computer. Te Hāpua: Halswell Centre Library is a busy library, especially after school when things can get crowded. Tuesdays are a busy time between 10am–1pm as this is when our customers can visit the free JP Clinic.
At the Customer Service Centre you are able to access the full range of council services and information. This includes paying your rates, registering your dog, making a community facilities booking, or obtaining information about your property. The Customer Services team are available Mondays to Fridays from 9am to 5pm. Note the customer service desk is not open during weekends.
Notes for Cardholders
We can offer concession memberships to Hāpai Access Card Holders which include extended borrowing times and waiving of usual fees associated with our Audio-Visual collections: DVDs, CDS and Talking Book items and certain items for hold requests.
Your support person has free access to any paid activity that you are attending.
We will ask if there is any way we can help you during your visit. We will follow your lead to make sure you have the best possible experience in our library. Please share with us any details that will enable you to get the best from our staff.
Standing and Queuing
We always have staff roving in the library, and we are happy to assist you if you need any help. We offer good seating options throughout the library. A wheelchair is available for you to borrow during your visit, and we are happy to bring it out to you if you call ahead. We also have four trolleys available for use to hold your books, DVDs, and other items while you browse the collections.
Level Access
Te Hāpua Library has five mobility-access parking spaces, which are 45–55 meters from the main library doors. Access to the library is through automatic doors at ground level, leading into the building foyer and through another set of automatic doors. These doors accommodate both wheelchairs and large electric mobility scooters. An accessible toilet is located on the right-hand side as you enter the building.
Distances
There are three mobility-access parking spaces 45–55 meters from the doors. A wheelchair is available for your use, and if you call ahead, we are happy to bring it out to your vehicle.
Urgent Toilet Access
There are toilets for women and men on the right-hand side once you enter the main entrance of the building. There is also an accessible toilet. We have a parents’ room that provides a change table in the ladies’ toilet and in the children’s area of the library.
Disability Assist Dogs
Assistance dogs are very welcome in the library. If your dog is thirsty, please let us know, and we will provide water for them. No other dogs are allowed in the library.
Essential Companions
Entry is free, so your companion is warmly welcomed. Your support person enjoys complimentary access to any paid activities you attend.
Difficulty Accessing Visual Information
We are happy to spend time with you to understand your needs and help you have a wonderful library experience.
Difficulty Accessing Audible Information
There are a variety of reasons why a patron might not find it possible or easy to process audible information beyond being hard of hearing, or deaf. For those who are deaf, hard of hearing, deafblind or speech impaired there is a free service (https://www.nzrelay.co.nz/index) which will allow them to communicate with your staff. Through this web page entry you can make potential patrons aware that you know about this service and are happy to use it. Outside of this, when staff are talking to patrons with this icon on their card, get staff to slow down speech, be willing to repeat themselves, have a notepad to write things down, and be patient. Avoid your staff 'talking down' to the patron, or avoiding talking with them.
Hidden Disabilities
We will ask if there is any way we can help you during your visit. We will follow your lead to ensure you have the best possible experience in our library. Please share with us any details that will help you get the most from our staff.
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