top of page
Fully Certified
The Dorothy Butler Children's Bookshop
General Information
16/1 Jervois Road, Ponsonby, Auckland
09 3767283, shop@dorothybutler.co.nz
Opening Times - Check before visiting as might change
Mon - Fri: 9:00am to 5:30pm, Saturday: 9:30am to 4:30pm, Sunday: 10:00am to 4:00pm, CLOSED ON PUBLIC HOLIDAYS
Overview
The Dorothy Butler Children's Bookshop is a much loved Auckland institution and one of the only specialist children's bookshops in the city. We have one of the largest selections of quality children's books in New Zealand, and a fantastic range of educational toys, puzzles and games.
Notes for Cardholders
10 % discount for Hāpai cardholders
Standing and Queuing
We have some seating available in the shop. We can bring a stool or chair for the cardholder to use while waiting for a staff member or when looking at products in the shop.
Level Access
We have a ramp between the two different levels of the shop. There is sufficient space for wheelchair access to most areas of the shop. Staff are able to open the entry door to help with access to the shop.
Distances
The closest Mobility Cardholder carpark is about 60 m from the courtyard (rear) entrance to the shop.
Urgent Toilet Access
Customer toilet facilities are available 5 meters from the shop door: Male (2), Female (2), Accessible (1). Please ask staff for the access code to the toilets.
Disability Assist Dogs
We comply with the NZ law with respect to Disability Assistance Dogs. We have a water bowl available for dogs in our outside courtyard.
Essential Companions
Essential Companions are welcome.
Difficulty Accessing Visual Information
Through the Training, the staff are well-informed about adapting their communication and assisting individuals who are blind or have low vision. They can help you looking for books, assist you to a seat and guide you to the toilet if required.
Difficulty Accessing Audible Information
Signage is present throughout the shop. Pens and paper are available for communication if needed. Staff, trained with the Hāpai Access Card, know how to adjust their communication methods. This includes ensuring you can see their face when speaking, speaking clearly, and being patient.
Hidden Disabilities
Outside seating in the courtyard is available if the shop environment becomes too noisy. Staff, trained to recognize hidden disabilities, are generally aware of how to assist. Please speak to them about any specific needs you may have to ensure an extraordinary experience with us.
bottom of page