top of page
Fully Certified
Thrillzone | Escape Quest Queenstown
General Information
53 Shotover Street, Queenstown
03 441 1159, hello@thrillzone.co.nz
Opening Times - Check before visiting as might change
7 days, 10am - late
Overview
Thrillzone & Escape Quest Queenstown – Your Ultimate Entertainment Destination!
Thrillzone and Escape Quest Queenstown offer an action-packed adventure hub, providing immersive indoor and outdoor entertainment experiences for all ages. From high-energy virtual reality and glow-in-the-dark mini golf to thrilling escape rooms based on real crime stories, we deliver unforgettable fun. Whether you're seeking team-building activities, family-friendly entertainment, or adrenaline-fueled challenges, we’ve got you covered. Conveniently located in the heart of Queenstown, Thrillzone is your go-to destination for excitement, innovation, and adventure!
Notes for Cardholders
Free entry for the carer of cardholders with a +1 icon & Free Greenscreen Pictures for long-lasting memories.
Bookings Recommended: To ensure availability, we recommend booking in advance, especially during peak hours.
How to Book: Book online at www.thrillzone.co.nz or call us at +64 3 441 1159.
Walk-ins Welcome: While bookings are encouraged, we also welcome walk-ins based on availability.
Accessible Entrance: Our most accessible entrance is located at street level on Shotover Street.
Online Discounts: Check our website for exclusive online promotions and discount codes.
Standing and Queuing
We offer a variety of seating options throughout our venue, with lift access to the first floor for Mini Golf and Escape Rooms. If you have difficulty standing or waiting in line, please let our staff know—we’re happy to assist and can serve you while you remain seated.
Level Access
Our main entrance at 53 Shotover Street is wheelchair-friendly, with step-free access. A lift is available for guests who need to reach the first floor, where Mini Golf and Escape Rooms are located. Guests with mobility needs can request priority service while seated. Most Virtual Reality experiences are wheelchair-accessible, and some Escape Rooms can be adjusted for accessibility—please contact us in advance for details. Our team is happy to assist, so feel free to call ahead or ask upon arrival for any additional support.
Distances
Our venue at 53 Shotover Street is centrally located with easy access from nearby parking and drop-off zones. Seating is available throughout the venue for guests who need to rest, and staff can assist with priority service if standing or queuing is challenging. A lift provides access to the first-floor attractions, including Mini Golf and Escape Rooms, reducing the need for stairs. Guests can also call ahead to arrange additional assistance, ensuring a smooth and comfortable visit.
Urgent Toilet Access
Our staff will prioritize access to restroom facilities when requested, allowing guests to bypass queues if necessary. Toilets are located close to our activity areas, and staff can provide clear directions or assistance if needed. Guests are encouraged to inform any team member if they require immediate access, and we will respond promptly.
Disability Assist Dogs
Thrillzone & Escape Quest Queenstown welcomes guests with certified disability assistance dogs. Our venue offers step-free access at 53 Shotover Street, and a lift is available to reach Mini Golf and Escape Rooms on the first floor. Staff will ensure a comfortable experience by offering seating if needed and assisting with any reasonable accommodations. Water for assistance dogs can be provided upon request. Guests are encouraged to inform staff upon arrival if they require any additional support for themselves or their assistance dog.
Essential Companions
Thrillzone & Escape Quest Queenstown welcomes guests who require an essential companion for support. Our team is committed to ensuring a smooth and enjoyable experience by providing step-free access, a lift to the first floor, and seating options throughout the venue. If additional assistance is needed, such as priority service or extra time for activities, our staff is happy to accommodate. Guests are encouraged to inform staff upon arrival or call ahead so that we can make any necessary arrangements to enhance their visit.
Difficulty Accessing Visual Information
Thrillzone & Escape Quest Queenstown is committed to providing an accessible experience for guests who may have difficulty processing visual information. Our staff can offer verbal instructions, simplified explanations, and hands-on demonstrations to assist with understanding activities. In the Escape Rooms, we can provide extra hints or guidance as needed. For visually complex activities, staff can describe key details or adjust game settings to improve accessibility. Guests are encouraged to inform staff upon arrival or contact us in advance so that we can tailor their experience for comfort and enjoyment.
Difficulty Accessing Audible Information
Make information available visually. Be prepared to be lip read or be able to use pen and paper for communication Screen reader support enabled.
Hidden Disabilities
Thrillzone & Escape Quest Queenstown understands that some guests may have needs that are not immediately visible. We are committed to creating an inclusive and comfortable experience by offering quiet spaces upon request, allowing extra time for activities, and being flexible with accommodations. Our staff is trained to be patient, discreet, and responsive to individual needs. Guests are encouraged to inform us of any specific requirements upon arrival or contact us in advance so that we can tailor their visit for the best experience.
bottom of page