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Fully Certified
Coffee Culture - Lyttelton
General Information
18 London Street
Call: (03) 328 7080 Text: (027) 263 3336
Opening Times - Check before visiting as might change
Overview
"In the heart of London Street in the historic port town of Lyttelton, Coffee Culture has been providing a relaxing stop for the local community, businesses and visitors from around the world for over 10 years. It is a fantastic place for meeting with friends, a business meeting or just to relax and watch the world go by. Leona Cooper, owner of Lyttelton Coffee Culture, has an extensive background providing world class customer service with Air New Zealand and other organisations before combining her passion for great service and the best coffee into a career. Come meet the team and experience excellent service, delicious food prepared in our state-of-art oven and a freshly ground and expressed coffee. See you soon!"
Notes for Cardholders
"At Coffee Culture Lyttelton we want all our customers to feel welcome and receive excellent service. We realise that our disabled customers face some barriers that we can help them overcome. Your server will have specific training around those barriers and what they can proactively do to make a difference. We also realise that having a disability often means extra living expenses, and not being so flush with cash. So just present your Hāpai Access Card and we will give you 10% off hot drinks."
Standing and Queuing
Who likes queuing, but for those who find this an actual problem then we are happy to come to you to take your order. Just make sure we know that you are there.
Level Access
Our store has wheelchair access from the street level. There is one small area of the store which is on a different level to the rest and therefore not accessible by wheelchair. There is disability parking located at either end of London Street, which is the closest to the store. See photos at the bottom.
Distances
Our store is located within a short walk from the street car park, and the nearest bus stop is located 150m up Oxford Street.
Urgent Toilet Access
Our store has a single, unisex, disabled customer toilet. It may not be available at short notice due to use by another customer.
Disability Assist Dogs
We love dogs, and have water bowls available, and even free dog friendly treats. Registered assistance dogs are welcome inside our store. Our store is near Urumau reserve if your dog wants to stretch its legs afterwards! We have a large seating area outside where you dog might like to cool off with you, or soak up some rays.
Essential Companions
We appreciate that not everyone in your group is wanting to purchase a drink, or something to eat. We are good with that, we think they will crack when they see the cabinet and smell those wonderful aromas, but if they have the will power then that’s all good with us.
Difficulty Accessing Visual Information
Our drinks and food menus are written, and so is the description of the items in the cabinet. However, your server is more than happy to assist in explaining what we can offer, and they know you may need just a bit of extra time to decide what you want. Remember, if it is easier we can come to you at the table.
Difficulty Accessing Audible Information
We are not in the position to offer sign language, but your server will be happy to spend the time needed with you so that you get what you want. Remember, if it is easier we can come to you at the table.
Hidden Disabilities
We understand that the icons on the card don’t cover every accessible barrier and so when we
see this icon on a card we will ask how we can make your visit to Coffee Culture Lyttelton a
great one.
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