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Fully Certified

Fendalton Library and Service Centre

General Information

4 Jeffreys Road, Fendalton. Corner of Jeffreys and Clyde Roads, Fendalton, Christchurch 8053

03 941 7923

Opening Times - Check before visiting as might change

Weekdays 9am–8pm, Saturdays 10am–4pm

Overview
Ngā Kete Wānanga o Ōtautahi | Christchurch City Libraries are all about connecting people, inspiring discovery and enriching communities. We provide programmes, facilities and resources, so that you can access a world of ideas and imagination. You can use our spaces to study, create, have fun or meet with other people. Fendalton Library has a large range of books, DVDs, CDs, magazines, and AV material for all ages. Find out more about te Tiriti o Waitangi and te ao Māori in Ngā Pounamu Māori and many other cultures in our wider collections. We have 11 computers that are free to use, as well as lots seating space to enjoy our Wi-Fi on your own device. There is access to a printer/photocopier and a family history computer. We also have a community space that you can book through library staff. Fendalton Library is a busy library, especially after school when things can get crowded. Saturdays are a busy time between 10am–12pm as this is when our customers can visit the free JP Clinic At the Fendalton Service Centre you are able to access the full range of council services and information. This includes paying your rates, registering your dog, making a community facilities booking, or obtaining information about your property. This site is also a NZ Post site where you are able to purchase stamps and post bags, send NZ and International parcels with courier and tracking services. The Customer Services team are available Mondays to Fridays from 9am to 5pm. Note the customer service desk is not open during weekends.
Notes for Cardholders

We can offer concession memberships to Hāpai Access Card Holders which include extended borrowing times and waiving of usual fees associated with our Audio-Visual collections: DVDs, CDS and Talking Book items and certain items for hold requests.

Your support person has free access to any paid activity that you are attending.

At the Fendalton Service Centre you are able to access the full range of council services and information. This includes paying your rates, registering your dog, making a community facilities booking, or obtaining information about your property. This site is also a NZ Post site where you are able to purchase stamps and post bags, send NZ and International parcels with courier and tracking services. The Customer Services team are available Mondays to Fridays from 9am to 5pm. Note the customer service desk is not open during weekends.

Standing and Queuing
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We always have staff roving in the library and we are very happy to assist you if you need any help. We have good seating options around the library. There is a wheelchair which is available for you to borrow during your visit. We are happy to bring the wheelchair out to you if you call ahead of time. We have two trolleys available for use to put your books, DVDs etc. in while looking around the collections.
Level Access
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Fendalton Library has 2 disabled carparks which are 16 meters from the main library doors. Access to the library is through automatic doors that sit at ground level. These bring you into the library foyer and through another set of automatic doors. These doors accommodate both wheelchairs and large electric mobility scooters. There is a disabled toilet to the right-hand side as you come into the library.
Distances
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There are 2 disabled carparks 16 meters from the doors. A wheelchair is available for your use and if you call ahead we are happy to bring out to your vehicle.
Urgent Toilet Access
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There are toilets for women and men near the front entrance of the library. There is also a disabled toilet. We have a parents’ room that provides a change table as well as a toddler-sized toilet.
Disability Assist Dogs
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Assistance dogs are very welcome in the library. If your dog is thirsty, please let us know and we will provide water for them. No other dogs are allowed in the library.
Essential Companions
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Entry is free, so your companion is warmly welcomed. Your support person enjoys complimentary access to any paid activity you attend
Difficulty Accessing Visual Information
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Entry is free, so your companion is warmly welcomed. Your support person enjoys complimentary access to any paid activity you attend
Difficulty Accessing Audible Information
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We are happy to spend time with you to help you understand what you need and show you around the library building, introduce you to the services and information in a way that suits you. We can find a space that is in a quiet zone where we can work with you. We are familiar with New Zealand Relay Services and will do our best to ensure we understand your needs.
Hidden Disabilities
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We will ask if there is any way we can help you during your visit. We will follow your lead to make sure you have the best possible experience in our library. Please share with us any details that will enable you to get the best from our staff
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