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Fully Certified
Forum North Entertainment Centre
General Information
7 Rust Avenue, Whangarei 0110
09 430 4244
Opening Times - Check before visiting as might change
Venue is open for events and shows only. Tickets can be purchased from the Whangārei isite Visitor Information Centre 7 days a week from 9am to 4.30pm.
Overview
Nestled in the vibrant Whangārei city centre for over four decades, Forum North Entertainment Centre is a leading event destination welcoming a variety of conventions, shows and events.
Notes for Cardholders
Should you require assistance, please do let us know in advance by calling one of our friendly staff on 09 430 4244.
Standing and Queuing
Please take a seat, and our front-of-house (FOH) staff will assist you by serving at your seat.
Level Access
Our building has level access throughout, including one lift to access Capitaine Bougainville Theatre.
The best entrance is our main entrance.
If you use a wheelchair, you are more than welcome to bring an essential companion with you to assist with access around our venue. The venue is mostly flat and wheelchair accessible.
Distances
Our building is large, however, there is plenty of seating throughout that you are welcome to use.
We have one accessible parking at our “Water Street” entrance and three accessible parking at our “Rust Avenue” entrance. There is also another two accessible parks between the two entrances which are also close.
The distance from the accessible parking to closest entrance is approximately 3-4 meters.
We have one Bariatric wheelchair which can be booked in advance.
Urgent Toilet Access
We have two accessible toilets, six standard cubicle toilets for men, seven urinals, and ten standard cubicle toilets for women.
If you present this icon to us we will ensure you are next to use the toilet in a discrete way.
Disability Assist Dogs
We comply with the NZ law with respect to Disability Assistance Dogs. The staff will offer you water for your dog and will indicate the nearest place for the dog to relieve itself.
Essential Companions
Additional tickets for the Essential Companion are at the venue hirers discretion. Please check Eventfinda to find the information.
Difficulty Accessing Visual Information
Through the Training, the staff are well-informed about adapting their communication and assisting individuals who are blind or have low vision. They can help you with the Bar menu, Assist you to a seat and guide you to the theatre / Toilet if required.
Difficulty Accessing Audible Information
Our venue does have hearing aide loops within our theatre.
Through the training that the staff have done with the Hāpai Access Card, they are aware of how they can modify how they communicate with you. This includes making sure you can see their face when speaking, speaking clearly, use of pen and paper and being patient. The staff are aware of the NZ Relay service, so please use this if you think it appropriate when ringing if needed.
Hidden Disabilities
Through the staff's training, they are generally aware of hidden disabilities. Please speak to them about how they can assist in making your time with us great.
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