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Fully Certified
Matatiki Hornby Centre
General Information
25 Smarts Road, Hornby, Christchurch 8042
03 941 8999
Opening Times - Check before visiting as might change
Monday to Friday: 5:30 a.m. to 9.30 p.m.
Weekends and public holidays: 7:00 a.m. to 8:00 p.m.
Overview
Matatiki offers the Hornby community refreshing pools, learn to swim classes, aqua group fitness classes, library, service centre and more.
Looking for recovery and relaxation? Sit back and enjoy the spa or hydrotherapy pool, or chill out with some quiet time in the library.
Notes for Cardholders
Hāpai Access Cardholders receive our discounted entry rates. See our website for more information ccc.govt.nz/fees-recreation-and-leisure
Standing and Queuing
If you have any difficulty with standing or are struggling in the queue, please wave or show your Hāpai Access Card to the staff members, they will ask you to come to the front of the queue or direct you to available seating. Staff will offer you access to one of the wet wheelchairs that are available to use as needed. These are available in the changing room area and poolside.
Level Access
Matatiki has a flat entrance to the facility. Our doors are sensor operated and open automatically. Reception has one lowered desk area to the left. Gates to the pool are automatic. There is a ramp for wheelchair access into all pools, including the spa. Four wet wheelchairs are available to use in the pool, including one tip and tilt wet wheelchair. These are available poolside. There is one accessible toilet near the meeting rooms in the foyer. One accessible toilet is located at the end of the library, which includes a toilet, rail and sink. There is one accessible changing room in the change area, which contains a movable bed, toilet grabrails and a shower with a bench and rails. There is an accessible change room on the far right when entering the pools, which has a height-adjustable bed, hoist, shower, toilet and sink. You must bring your own sling. There is an accessible toilet on the left when entering the pools.
Distances
If staff see you with this icon on your Hāpai Access Card or it appears that you are struggling, they will ask you to come to the front of the queue or direct you to available seating. Staff will offer you access to the four wet wheelchairs (including a tip and tilt wet wheelchair) that are available to use as needed. These are available poolside. There are seats available throughout the facility for you to use.
Urgent Toilet Access
There is one accessible toilet and multiple standard toilets in the main foyer next to the multipurpose room. There is one accessible changing room with toilets on the way to the pools in the change area, as well as standard toilets. There is one accessible toilet to the left of the entry to the pools and there is an accessible change room on the right with a moveable bed, hoist, toilet and sink.
Disability Assist Dogs
Guide and companion dogs are welcome in the facility and can wait beside the pool. Speak to a lifeguard if you have any queries or need assistance.
Essential Companions
Your support person has free access to the activity that you are attending.
The role of your support person is to support you with communication and any personal care assistance, assist you through the facility and support you to exit the facility in an emergency. They will need to assist you in the pool if required or actively monitor from the poolside.
Difficulty Accessing Visual Information
Our team can offer assistance and support to read signs and information and guide you to the changing area/pool/library. They can also introduce you to the surroundings and key locations such as toilets and entry/exit doors, along with any hazards that may present a risk.
Difficulty Accessing Audible Information
Matatiki Hornby Centre has a LOOP system which can be utilised at the facility on request. Staff will endeavour to communicate clearly with you, if necessary moving to a quieter area. Staff will write down information for you to read if the information is becoming difficult to communicate.
Hidden Disabilities
Staff will discreetly enquire if we can be of any assistance to you during your visit.
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