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Fully Certified
Nelson Provincial Museum Pupuri Taonga o Te Tai Ao
General Information
270 Trafalgar Street, Nelson
+64 3 548 9588
Opening Times - Check before visiting as might change
10:00am - 5:00pm weekdays // 10:00am - 4:30pm weekends and public holidays // The Museum is closed Good Friday and Christmas Day
Overview
Nelson Provincial Museum Pupuri Taonga o Te Tai Ao is the kaitiaki (guardian) of social and natural history and Taonga from the Nelson and Tasman regions. We are New Zealand’s oldest museum tracing our origin back to the foundation of the Literary and Scientific Institution of Nelson in May 1841.
Notes for Cardholders
Free essential companion (+1)
Standing and Queuing
If there is a queue we will ask you to take a seat, and we will serve you there.
Level Access
Our building has level access throughout, including lifts and ramps. The best entrance is our main entrance.
Distances
Unfortunately we do not have any parking available, but there are a number of carparks close by, including a loading zone at the front of the museum for vans and quick drop off/pick ups. We also have two wheelchairs for hire which can be pre-booked if required.
Urgent Toilet Access
We have 2 accessible toilets and 5 standard toilets. If you present this icon to us we will ensure you are next to use the toilet in a discrete way.
Disability Assist Dogs
We comply with the NZ law with respect to Disability Assistance Dogs. The staff will offer you water for your dog and will indicate the nearest place for the dog to relieve itself.
Essential Companions
For cardholders with this icon we are happy to offer a free companion ticket. There is no need to book ahead of time, just come to the front desk and let the team show them your card.
Difficulty Accessing Visual Information
Through the Training, the staff are well-informed about adapting their communication and assisting individuals who are blind or have low vision. They can assist you to a seat and guide you a seat / toilet if required.
We endeavor to ensure that exhibition text is placed at a suitable height, size and in a suitable colour for those with low vision. We sometimes offer low-vision tours for certain exhibitions. Please call ahead to enquire on 03 548 9588. For some exhibitions, we produce hand-held large text print outs of exhibition text for those with low-vision.
Difficulty Accessing Audible Information
Through the training that the staff have done with the Hāpai Access Card, they are aware of how they can modify how they communicate with you. This includes making sure you can see their face when speaking, speaking clearly, use of pen and paper and being patient.
We are also happy to adjust the volume of any audio playing to suit the needs of visitors.
Hidden Disabilities
Through the staff's training, they are generally aware of hidden disabilities. Please speak to them about how they can assist in making your time with us extraordinary.
We endeavor to ensure there are quiet spaces available away from the main exhibitions area of the museum. We have sensory packs available at the front counter for those who would like to use them. The packs include sunglasses, earmuffs, fidget toys, pencil and paper and some other fun goodies. We also appreciate any further suggestions to add to this pack. We are happy to make any.
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