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Fully Certified
Running Grid
General Information
88 Broadway, Newmarket, Auckland 1023
0800 RUN GRID, hello@runninggrid.games
Opening Times - Check before visiting as might change
8.30 am to midnight 7 days a week
Overview
Running Grid, New Zealand’s 1st Interactive Gaming Experience
Our mission is to combine the thrill of gaming with the excitement of physical activity, creating an innovative and engaging adventure for all ages. At Running Grid, we bring The Floor is Lava, a popular game in Asia, to life right here in NZ. Our interactive games are all carefully designed to challenge your mind and body, providing a fun and immersive experience that keeps you coming back for more. We are the original and authentic choice for a unique interactive gaming experience that you cannot find elsewhere.
Running Grid is more than just a gaming centre. It is the future of the gaming experience, it is a new gym, it is a community. We are dedicated to bringing people together through interactive play, fostering teamwork, and promoting a healthy lifestyle.
Notes for Cardholders
Get an extra $10 off with the Hāpai Access Card using the code “RunningGridHapai”. Teams of four or more paid players also receive 20% off. Please book online in advance. Walk-ins are not allowed.
Standing and Queuing
We do not allow walk-ins, so you never have to worry about waiting in line. We also provide four chairs at our venue, ensuring that everyone has a comfortable spot while they wait.
Level Access
We regret that we may not be able to fully accommodate cardholders with level-access needs. Some of our venues have stairs, and for safety reasons, they may not be suitable for individuals with significant mobility restrictions or those recovering from serious injuries.
Distances
We regret that we may not be able to accommodate cardholders with limited mobility. Some of our venues have stairs, and for safety reasons, they may not be suitable for individuals with significant mobility restrictions or those recovering from serious injuries.
Urgent Toilet Access
We have one unisex toilet, accessible to all customers who have a booking code to enter our store.
Disability Assist Dogs
Running Grid is a fully self-service, high-intensity gaming environment with flashing lights, sound effects, and fast physical movement. For safety reasons, animals (including pets and service animals) cannot enter the gaming rooms.
We respect and comply with New Zealand law regarding Disability Assist dogs and will always welcome registered Disability Assist dogs in our venue’s reception and waiting areas. However, due to the nature of our equipment and enclosed spaces, it is not safe for dogs to accompany players inside the gaming rooms.
Customers who require a Disability Assist dog are welcome to attend with a support person who can remain with the dog outside the game area while the participant plays.
Essential Companions
Free entry to the lobby for an essential companion of cardholders.
Difficulty Accessing Visual Information
As an unstaffed venue, we have clear signs to guide customers through each step before starting the game. We provide a QR code to scan for game instructions in a video with audio and subtitles. Our support number is displayed on the wall if a cardholder needs assistance.
Difficulty Accessing Audible Information
As an unstaffed venue, we have clear signs to guide customers through each step before starting the game. We provide a QR code to scan for game instructions in a video with audio and subtitles. Our support number is displayed on the wall if a cardholder needs assistance.
Hidden Disabilities
Our lobby is a shared area; however, during game sessions, each group enjoys exclusive use of their game room. If you find the music or sound effects too loud, please contact our customer support team via remote assistance, and we will be happy to adjust the settings or provide any support needed to ensure your comfort.
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