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Fully Certified
Silky Otter Cinemas Wigram
General Information
90 The Runway, Wigram, Christchurch 8042
Email: wigram@silkyotter.co.nz
Opening Times - Check before visiting as might change
Open Monday to Sunday from 10:00 a.m. until 10:00 p.m.
Overview
"A Completely Ad-free Preshow Enjoy having no ads! Instead only check out the very best upcoming movie trailers to help you choose your next night out. Real Food. Real Chefs. Real Good. From our full-service kitchen with a special hand-crafted menu, indulge in some mouth-watering morsels or a drink from our selection of premium beers and wines. Food Delivered to your seat. With great food comes great service. So sit back and relax as our friendly staff deliver food straight to your seat. Ultimate Comfort. Every seat is a luxury leather recliner, so comfy you will not want to leave. At Silky Otter Cinemas, it's always time to settle in and get cosy. World-Class Picture & Sound Be immersed in the best big screen experience and cutting edge Laser Cinema Projection and Full 7.1 Surround Sound. Every Seat's a Great Seat. Wherever you sit, and whether you see a film in the opening or final week, you'll get the same experience. Free Parking Lots of easy on-site parking to make your trip to Silky Otter Cinemas Wigram as effortless as possible seven days a week."
Notes for Cardholders
We are pleased to offer Hāpai Access Card holders the same rate as a senior citizen for tickets. We appreciate that some of our customers will need the support of a carer to enjoy Silky Otter Cinemas. So, if you have the "+1" icon on your card we will give your carer a free ticket sitting next to you. Please ensure you email us at wigram@silkyotter.co.nz so we can arrange your visit.
Standing and Queuing
Our staff will greet and assist you with getting your tickets, ordering food and beverages, and guiding you to your seat. If there is a queue and you are experiencing difficulty with queueing, please show your Hāpai Access Card to a staff member and sit on any available seat. If there are no seats available, please wave your card to catch the attention of our staff members.
Level Access
Our building was built with wheelchair access in mind and is therefore wheelchair accessible. Please use the ramp to go up to our entrance door and the doors will open automatically. Within the cinemas, our wheelchair spaces are located at the back of the cinema.
Distances
The best drop-off point is on Runway Road which is a 30-metre distance to our entrance. The nearest bus stop is on Corsair Drive which is 80 metres away from our entrance. If you need assistance with walking across distances at the Silky Otter Cinemas, please ask our staff for assistance.
Urgent Toilet Access
There are eight toilets at Silky Otter Cinemas. An electronic board on the wall of the toilet entrance indicates which toilets are occupied or vacant. If there are no available toilets and there is a queue, show your card to the nearest staff member for assistance.
Disability Assist Dogs
Registered Assistance dogs are welcome. Unregistered support dogs and pets will not be allowed access.
Essential Companions
We understand that some of our customers will need specific support with communication, personal care and exiting the building in the event of an emergency. So, if you have the "+1" icon on your Hāpai Access Card we will give your essential companion/carer a free ticket to sit next to you while you enjoy Silky Otter Cinemas. Please ensure you email us at wigram@silkyotter.co.nz so we can arrange your visit.
Difficulty Accessing Visual Information
Our staff will greet and assist you with using the touch screens. They will explain to you the available options and confirm with you your choices. A member of staff will also assist you to your seat and explain the controls.
Difficulty Accessing Audible Information
We will communicate with you in the best way we can. This could include speaking more slowly, use of pen and paper to communicate information and use of the NZ Relay Services.
Hidden Disabilities
Our staff will ask you how they could assist in making your visit to Silky Otter Cinemas as enjoyable as possible. Please let them know what would be helpful.
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